FDA Warning Letter to Merrick

The following is a warning letter sent to Garth Merrick (of Merrick Pet Food) CEO of Tejas Industries Inc. posted June 30, 2010 on FDA website.

 

 

Warning Letter
Certified Mail
Return Receipt Requested
Garth Merrick, CEO and Owner
Tejas Industries Inc.
110 Merrick Lane
Hereford, Texas 79045

Dear Mr. Merrick:

On December 2, 2009, FDA collected a sample of Merrick Beef Filet Squares manufactured by your Plainview, Texas facility and repackaged by your Hereford, Texas facility. Analysis of this dog chew revealed the product to be contaminated with Salmonella meleagridis. Representatives of the Food and Drug Administration (FDA) conducted inspections of your pet treat manufacturing facility located at 901 County Rd Y, Plainview, Texas 79073, on December 29-31, 2009, and your pet treat packaging facility located at 1977 E US Highway 60, Hereford, Texas 79045 on December 28-29,2009 and on January 13-14, 2010. These inspections confirmed that you offered pet treats for sale as food that were adulterated within the meaning of section 402(a)(1) of the Federal Food, Drug, and Cosmetic Act (the Act), 21 U.S.C. 342(a)(1) and 402(a)(4) of the Act, 21 U.S.C. 342(a)(4). You can find the Act and its associated regulations on the Internet through links on the FDA web page at www.fda.qov.

Pet treats bearing or containing Salmonella spp., including Salmonella meleagridis, a known animal and human pathogen posing an acute danger to human and or animal health, are considered adulterated within the meaning of section 402(a)(1) of the Act, 21 U.S.C. 342(a)(1). A food, including food for animals, is adulterated within the meaning of section 402(a)(4) of the Act, 21 U.S.C. 342(a)(4), if it has been prepared, packed or held under insanitary conditions whereby it may have become contaminated with filth or may have been rendered injurious to health. Our inspections revealed that the manufacturing processes used by your firm to manufacture pet treats are not controlled and that contamination of these products may occur through inadequate treatment or through recontamination of the treated products due to improper storage or handling after processing.

Specifically, your firm could not provide evidence that your manufacturing processes eliminate pathogens such as Salmonella during processing because your firm does not consistently monitor critical factors in the process such as time and temperature; nor could you provide evidence demonstrating that recontamination was not likely to occur post-processing. Further, your firm could not provide evidence supporting the adequacy of your in-house sampling and testing program, for example, explaining the location and number of samples collected for each lot of finished product.

We recognize that your firm initiated a voluntary recall of Merrick Beef Filet Squares by letter to your customers dated January 11, 2010. The recall was initiated following FDA sampling and your firm's internal sampling, both of which revealed the presence of Salmonella. However, your recall strategy may be determined to be ineffective to the consumer level for the following reasons:

• Your firm delayed your public communication to alert consumers who may have the recalled product in their possession until after FDA issued an FDA Health Alert on January 14, 2010.

• Your recall communications to distributors, retailers, and consumers only included case lot coding 9323, which was different from the lot coding on some of the individual bags. Due to a labeling error, some of the affected bags were coded with the lot code 9333.

• Your recall letter did not identify the hazard involved. Your letter to wholesale and retail consignees indicated the product was recalled because it "may not have been processed properly." Recalls can be less effective if the recall communication does not concisely explain the reason for recall and the hazard involved.

FDA acknowledges the written responses we have received following our inspections. Separate letters, both dated January 18, 2010, were received addressing the observations made during the inspections we conducted at your locations in Plainview and Hereford, Texas. Although your letters indicate that your firm has taken steps to address our observations, they did not contain enough detail for us to evaluate. For example, your response letters did not include a copy of your validation protocol. We recommend that your validation study, in addition to establishing a specific profile for each dryer, also account for process and product variation including fat content, initial product temperature, and product size and location. We also recommend validation of your rework process. The corrections your firm has implemented at both sites will be evaluated and verified during our next inspection. We also acknowledge your letter of January 29, 2010, discussing your views on the applicability of the Reportable Food Registry to this situation.

You should respond in writing within 15 working days from your receipt of this letter. Your response should outline the specific steps you are taking to correct these violations. You should include in your response, documentation and useful information that would assist us in evaluating your corrections. If you cannot complete all corrections before you respond, you should explain the reason for your delay and state when you will correct any remaining violations.

Your written reply should be directed to the Food and Drug Administration, 4040 North Central Expressway, Suite 300, Dallas, Texas 75204, Attention: Sherrie L. Krolczyk, Compliance Officer.

Sincerely,
/S/
Reynaldo R. Rodriguez, Jr.
Dallas District Director

http://www.fda.gov/ICECI/EnforcementActions/WarningLetters/ucm217086.htm

 

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Comments (17)

Erika
Said this on 7-1-2010 At 02:09 pm

UGH, this is so disappointing. I always thought Merrick stuff was safe. My dog LOVES some of the treats, esp the Texas Taffy. Guess we will not be buying those anymore.

joyce
Said this on 7-1-2010 At 02:38 pm

There are too many recalls lately.   I don't have  a dog, but I do have cats.  Merrick is one the foods I feed them.  In fact, I have just ordered 3 cases of it.  It makes me furious when you think you are  buying a better quality food and it turns out your pets are still in danger.   This is two recalls today, on food they eat.  The Merrick and Felines Pride raw.   Somehow, we the buyers of pet food need to get together and demand better control of what is going into these cans of food.  So far, Weruva has been safe, no problems yet.    I am totally staying away from the raw now, and it's ashamed, because its supposed to be better.  

thank you for posting this Truth,  you are surely appreciated.

 

Betzi
Said this on 7-1-2010 At 02:46 pm

Wow, I'm really starting to feel hopeless. Even companies with good reputations are being recalled, whether forced or voluntary, way too much.

I wonder if this is a function of the large sizes of these companies and the plants where the food is made. Even though these companies may be much smaller than Mars and P&G, they are still really big enterprises that sell throughout the country (world?)

Would a "local" pet food movement much like the local people food movement help? We no longer buy meat from large industrial agriculture because they torture animals and provide unsafe products. We buy it from local farmers. Would there be a market for these same farmers to make pet food? Is this done anywhere?

Belle
Said this on 7-1-2010 At 08:36 pm

Excellent point.  I'm sure many people would be interested.  Plus the fact that I pay 60-70$ for a bag of food I can't imagine it being anymore expensive for better food. 

Ann Rader
Said this on 7-1-2010 At 09:49 pm

Yes, it's getting really old. Are we as sensitive to recalls in the human marketplace and are they as frequent? I don't know!

Regarding farmers making pet food from locally raised products: they wouldn't have a clue as to how to do it. Pet food manufacture is extremely complicated and the equipment involved costs millions. Not an option!

Kath CA
Said this on 7-1-2010 At 04:30 pm

I'm waiting til we can hear from Garth Merrick.  I'm a confessed cynic, so why did the FDA take such an interest in Merrick when Purina's been around forever, breaking laws left and right?  The FDA has had to be in a coma for the last decade not to pursue the "big dogs" of the industry and they've become professional poisoners right under the FDA's nose.  Something doesn't feel right.

Dar
Said this on 7-1-2010 At 05:34 pm

Yes, I'm with Kath; it's suspicious of the FDA to single out Merrick...after I, too, have been buying their Texas Taffy treat for a few years with no health issues for our Tibetan terriers [4/11] who routinely relish 1/2 stick every other day.  Perhaps this company is now so well known that they are grabbing enough market share to be considered a threat, even to the transnationals...who are somehow not on the radar screen for the FDA.  We need to wait for Susan to post Merrick's reply which, if they are in their integrity, will happen soon...before we abandon this company while thinking the worst.   Abundant kudos to Susan, for all you continue to do to keep we critter parents timely-informed and our pets far safer. 

jb
Said this on 7-1-2010 At 06:11 pm

I posted comment #12, under the article about the King Charles puppies that died from possible contaminated food.

http://www.truthaboutpetfood.com/articles/seven-pu...

I suspect Taste of the Wild making my dogs sick.  Within 1 hour of feeding the TotW food they would vomit.

The company was NOT at all responsive or concerned.

I have since gone back to only feeding organic & raw.  I soak all meats,poultry, fish in GSE before serving to kill bacteria, viruses & fungus.

Not only soak foods for my pets but my own food, including fruits & veggies.

No sense in taking chances. 

Belle
Said this on 7-1-2010 At 08:34 pm

What is GSE? Grapfruit seed extract? Interesting..

I am just glad I do not feed Merrick!

jb
Said this on 7-2-2010 At 07:35 am

Yes, I use Nutribiotics & soak everything for about 15 minutes.  Another safeguard is to use North American Herb & Spices' Oregano products, Orgeamax, Oregibiotic, Oregacyn sprinkled on food, for either yourself or dogs.

It's NUTS the way we have to watch our food.  I bought a meat grinder to avoid buying pre-ground meats.  Also, I try to buy meats directly from the source, not commercially available meats, veggies or fruit.

Thank goodness there are more & more local farmer's markets.

Belle
Said this on 7-4-2010 At 02:33 pm

It really is unbelievable.   I will look those products up to try.  Thanks for the rec!

Karen
Said this on 7-2-2010 At 11:26 am

One of my dogs got very sick after eating the merrick treats.  I told the ladies who owned the store where I bought them.  They said the lot numbers were different, and that none of the contaminated treats were in my area.  Now we know thats wrong.  I hope other dogs in New England didn't get sick.  I no longer use commercial dog food or treats.

Sam
Said this on 7-2-2010 At 10:09 pm

I dont understand people wanting to wait to see what Mr. Merrick has to say.  I suspect you may be waiting for awhile. The original health alert regarding FDA finding salmonella in the treats was announced back in January 2010.  Merrick never put a thing about it at their website nor have they made any statement to their customer base regarding this problem.  So here we have a company that could have already addressed this publically but has decided not to but yet people are more willing to point fingers at FDA than the pet food company.  Go figure.   FDA doesnt want to take over Merrick or any other pet food company for goodness sake.  How bout reading things for what they are and that is a very detailed letter from FDA and no response from the company in 6 months. I saw the same reaction from people regarding the recent Natural Balance recall.  People making statements like FDA was trying to target Natural Balance.  Why cant we be   happy they have done some pet food testing for a change.

I, for the life of me, cant think of one time I would ever worry that FDA is targeting the company of the pet food I use. I have to say, when I see statements such as this, I can only wonder if its an employee of the company.  I would never defend even the company of the food we use, cant imagine why one would do that.

Sam
Said this on 7-2-2010 At 10:40 pm

Well I guess there is the answer from the Merrick company (for those who were waiting for one).  Just posted today at their website, a recall notice....even though FDA sent a health alert out in Jan 2010.

 

 

boycottmerrickpetfood
Said this on 7-5-2010 At 11:13 am

I suspect that Merrick's idea of family values is still as worthless and superficial as ever!

Merrick Pet Foods + Family Values?
http://www.dogster.com/forums/Food_and_Nutrition/thread/364110/1

pia0
Said this on 7-7-2010 At 07:39 pm

This is truly scary!  I only buy Merrick bully stix for my yorkies but after reading this, I have doubts now.  My husband even tried to convince me to buy other kinds but I was sticking with Merrick because of all the reviews I read from yorkietalk.  What now??? Seems like nothings safe anymore

Rachel Hicks
Said this on 7-16-2010 At 04:44 pm

I just find it ludicrous that the FDA has never slapped Nutro's paw & they've had a steady stream of customer complaints from the 2007 recalls to present time.

Obviously the FDA & their alert response (or lack of it) just goes to show what pet food manufacturers really think about them, which is not much!

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